Determinan Niat Kunjungan Ulang ke Puskesmas Era Pandemi Covid-19: Literature Review

Determinants of Intention to Revisit Health Centers during the Covid-19 Pandemic Era: Literature Review

  • Lina Dwi Yoga Pramana Puskesmas Gajah I, Dinas Kesehatan Kabupaten Demak
  • Antono Suryoputro Bagian Administrasi dan Kebijakan, Kesehatan, Fakultas Kesehatan Masyarakat, Universitas Diponegoro
  • Cahya Tri Purnami Bagian Administrasi dan Kebijakan, Kesehatan, Fakultas Kesehatan Masyarakat, Universitas Diponegoro
DOI: https://doi.org/10.56338/mppki.v5i7.2319
Keywords: Niat Kunjungan Ulang, Kualitas Pelayanan, Puskesmas

Abstract

Latar Belakang: Puskesmas sebagai fasilitas pelayanan kesehatan primer wajib menyelenggarakan pelayanan kesehatan yang berkualitas bagi seluruh masyarakat. Situasi pandemi Covid-19 memberikan dampak penurunan jumlah kunjungan yang signifikan. Jumlah kunjungan Puskesmas di Kabupaten Demak tahun 2020 hanya 71,7% menurun dari kunjungan tahun 2019 sebesar 141,2%.

Tujuan: Penelitian ini bertujuan untuk menganalisis faktor-faktor yang berhubungan dengan niat kunjungan ulang di Puskesmas.

Metode: Merupakan penelitian kuantitatif dengan pendekatan belah lintang. Populasi adalah masyarakat yang melakukan pemeriksaan di Puskesmas dengan besar sampel 332 orang yang ditentukan menggunakan teknik purposive sampling berdasarkan Puskesmas dengan akreditasi paripurna.

Hasil: Penelitian ini menunjukkan 57,5% responden mempunyai niat tinggi dalam melakukan kunjungan ulang ke Puskesmas. Melalui uji Chi-square, terbukti ada hubungan antara pengetahuan, kompetensi tenaga, sarana prasarana, kualitas pelayanan dan persepsi sakit terhadap niat kunjungan ulang, sedangkan waktu tunggu tidak berhubungan.

Kesimpulan: Penelitian ini menyimpulkan bahwa minat kunjungan ulang tinggi masyarakat sebanyak 191 responden di Puskesmas Kabupaten Demak.

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Published
2022-07-07
How to Cite
Yoga Pramana, L. D., Antono Suryoputro, & Cahya Tri Purnami. (2022). Determinan Niat Kunjungan Ulang ke Puskesmas Era Pandemi Covid-19: Literature Review: Determinants of Intention to Revisit Health Centers during the Covid-19 Pandemic Era: Literature Review. Media Publikasi Promosi Kesehatan Indonesia (MPPKI), 5(7), 781-788. https://doi.org/10.56338/mppki.v5i7.2319
Issue
Vol. 5 No. 7: JULY 2022 - Media Publikasi Promosi Kesehatan Indonesia (MPPKI)
Section
Review Article

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