Hospital Universiti Sains Malaysia's Disaster Preparedness Activation During COVID-19 Pandemic: The Communication Response and Mapping Against World Health Organization Hospital Disaster Preparedness in Pandemic Influenza Checklist Key Component Criteria

27 Pages Posted: 9 Dec 2022

See all articles by Ahmad Zakwan Mustafa

Ahmad Zakwan Mustafa

Universiti Sains Malaysia (USM)

Suzyrman Sibly

Universiti Sains Malaysia (USM)

Mohd Shaharudin Shah Che Hamzah

Universiti Sains Malaysia (USM) - School of Medical Sciences

Abstract

Hospital Disaster Preparedness (HDP) is an important tool to protect the healthcare system from disasters such as the coronavirus disease 2019 (COVID-19). This retrospective study analyzes HDP elements and the chronological timeline of Universiti Sains Malaysia (USM) in disaster preparation and response activation communication during the pandemic. The communication was mapped against World Health Organization (WHO) HDP in Pandemic Influenza checklist (PIC) key component criteria (KCC). The communications were collected from internal and external domains. Then sorted and arranged in a timeline, table, histogram, analyzed and mapped against WHO HDP PIC KCC. From 2020 to 2021, 100 communication were released in USM – announcements (67), Standard Operating Procedures (22) and guidelines (11). Mapped against WHO HDP PIC KCC, the fulfilled with 59 (58.4%) of 101 specific KCCs. The communication involved were (i) hospital operation centre, (ii) communication, (iii) human resources, and (iv) hospital surveillance KCCs. Meanwhile, (v) logistics and management of supplies, including pharmaceuticals, (vi) hospital surge capacity, (vii) continuity of essential services and (viii) essential support services KCC are less covered. Hospital USM HDP communication begins in January 2020 and increased from March to November 2020, averaging 6.9 communication per month and decreasing to 1.4 per month in 2021. Disaster communications address and observe certain parts of the HDP PIC KCC. Unobservable criteria require other forms of information dissemination such as education, training, workshop, meeting, policy update, observations, drills, auditing, and surveying. Implementation and monitoring of HDP PIC KCC before the disaster is important to address vulnerability and resiliency.

Note:

Funding Information: MISSING

Declaration of Interests: MISSING

Ethics Approval Statement: The data permission to use was obtained from the institution that authorises its release and relevant authority which is required on a case-to-case basis. I would like to acknowledge Hospital Universiti Sains Malaysia, Universiti Sains Malaysia for granting permission to publish the information obtained.

Keywords: preparedness, Response, Communication, Hospital, pandemic

Suggested Citation

Mustafa, Ahmad Zakwan and Sibly, Suzyrman and Che Hamzah, Mohd Shaharudin Shah, Hospital Universiti Sains Malaysia's Disaster Preparedness Activation During COVID-19 Pandemic: The Communication Response and Mapping Against World Health Organization Hospital Disaster Preparedness in Pandemic Influenza Checklist Key Component Criteria. Available at SSRN: https://ssrn.com/abstract=4241664 or http://dx.doi.org/10.2139/ssrn.4241664

Ahmad Zakwan Mustafa (Contact Author)

Universiti Sains Malaysia (USM) ( email )

Suzyrman Sibly

Universiti Sains Malaysia (USM) ( email )

Jalan Sungai Dua
Minden, Penang 11800
Malaysia

Mohd Shaharudin Shah Che Hamzah

Universiti Sains Malaysia (USM) - School of Medical Sciences ( email )

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