Elsevier

Business Horizons

Volume 64, Issue 6, November–December 2021, Pages 743-756
Business Horizons

Privacy lost: Appropriating surveillance technology in China’s fight against COVID-19

https://doi.org/10.1016/j.bushor.2021.07.004Get rights and content
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open access

Abstract

China’s unprecedented measures to mobilize its diverse surveillance apparatus played a key part in the country’s successful containment of the ongoing coronavirus pandemic. Critics worldwide believe these invasive technologies, in the hands of an authoritarian regime, could trample the right to privacy and curb fundamental civil and human rights. However, there is little domestic public resistance in China about technology-related privacy risks during the pandemic. Drawing on academic research and a semantic network analysis of media frames, we explore the contextual political and cultural belief systems that determine public support for authorities’ ever-expanding access to personal data. We interrogate the longer-term trajectories—including the guardian model of governance, sociotechnical imagination of technology, and communitarian values—by which the understanding of technology and privacy in times of crisis has been shaped. China’s actions shed light on the general acceptance of the handover of personal data for anti-epidemic purposes in East Asian societies like South Korea and Singapore.

Keywords

China's pandemic response
Communitarianism
Guardian model of governance
Public surveillance
Technology-related privacy risks
Sociotechnical imagination

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