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The Good, Bad, and Ugly of Remote Work During COVID-19: A Qualitative Study

The Good, Bad, and Ugly of Remote Work During COVID-19: A Qualitative Study

Calvin Nobles, Kenneth W. Nichols, Darrell Norman Burrell, April Reaves
Copyright: © 2022 |Volume: 13 |Issue: 1 |Pages: 18
ISSN: 2574-8254|EISSN: 2574-8270|EISBN13: 9781683183266|DOI: 10.4018/IJSEUS.297071
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MLA

Nobles, Calvin, et al. "The Good, Bad, and Ugly of Remote Work During COVID-19: A Qualitative Study." IJSEUS vol.13, no.1 2022: pp.1-18. http://doi.org/10.4018/IJSEUS.297071

APA

Nobles, C., Nichols, K. W., Burrell, D. N., & Reaves, A. (2022). The Good, Bad, and Ugly of Remote Work During COVID-19: A Qualitative Study. International Journal of Smart Education and Urban Society (IJSEUS), 13(1), 1-18. http://doi.org/10.4018/IJSEUS.297071

Chicago

Nobles, Calvin, et al. "The Good, Bad, and Ugly of Remote Work During COVID-19: A Qualitative Study," International Journal of Smart Education and Urban Society (IJSEUS) 13, no.1: 1-18. http://doi.org/10.4018/IJSEUS.297071

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Abstract

The emergence of COVID-19 in the U.S. forced organizations to make unprecedented changes at a record pace to include a sharp uptick in the number of employees working remotely. The researchers aimed to explore what factors influenced positive remote working experiences. Data collection consisted of capturing the lived experiences of remote working employees from various industries who conducted electronic journaling and semi-structured interviews with open-ended questions. Data analysis involved qualitative content analysis that resulted in the five themes classified into two categories: (a) business-driven factors and (b) individual-based factors. The business-driven factors include (a) social factors, (b) organizational factors, (c) technological factors. The individual-based elements consist of (a) personal factors and (b) professional factors. From the data analysis, the researchers developed a Conceptual Framework: COVID-19 Remote Working Model. The conceptual model illustrates the potentiality of enhancing positive remote working experiences based on the conducted research.

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