The University of Santo Tomas Amidst Covid-19 Pandemic: An Investigation on the Application of Emergency Remote Teaching from the Perspective of AB Students
62 Pages Posted: 23 May 2023 Last revised: 25 May 2023
Date Written: May 21, 2023
Abstract
Years into the COVID-19 pandemic, challenges persisted in implementing the online setup, primarily regarded as Emergency Remote Teaching. With the additional experience and know-how on the mechanisms of online teaching, expectations from students arose concerning the University's employment of strategies and methods in continuing to pursue a quality online education. This study primarily aimed to ascertain AB students' viewpoint and determine UST's response regarding the shift to ERT while addressing the students' expectations of the new standard of learning. The study used a quantitative design to institute a thorough examination of expectations, perception, and disconfirmation that will offer critical insight into the students' level of satisfaction. Based on the questionnaire responses, AB students acted positively with the implementation of ERT in the University during the pandemic. The data presented that the variables expectations, perception, disconfirmation, and satisfaction garnered positive responses in varying degrees. It also recognizes the role of disconfirmation in matching the students' expectations and actual performance for a higher degree of satisfaction. In terms of continuing education through online means, the findings indicated that students still prefer to take classes onsite. The study concluded that although students are more inclined to study in a traditional classroom, ERT is regarded as an appropriate recourse for students as a temporary method of education.
Keywords: Emergency Remote Teaching, online education, expectation, perception, disconfirmation, satisfaction
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