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COVID-19: An Unexpected Thrust for E-Governance Adoption – A Protection Motivation Theory-Based Research

COVID-19: An Unexpected Thrust for E-Governance Adoption – A Protection Motivation Theory-Based Research

Apeksha Hooda, Ankur Hooda
Copyright: © 2021 |Volume: 17 |Issue: 3 |Pages: 27
ISSN: 1548-3886|EISSN: 1548-3894|EISBN13: 9781799859680|DOI: 10.4018/IJEGR.2021070103
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MLA

Hooda, Apeksha, and Ankur Hooda. "COVID-19: An Unexpected Thrust for E-Governance Adoption – A Protection Motivation Theory-Based Research." IJEGR vol.17, no.3 2021: pp.44-70. http://doi.org/10.4018/IJEGR.2021070103

APA

Hooda, A. & Hooda, A. (2021). COVID-19: An Unexpected Thrust for E-Governance Adoption – A Protection Motivation Theory-Based Research. International Journal of Electronic Government Research (IJEGR), 17(3), 44-70. http://doi.org/10.4018/IJEGR.2021070103

Chicago

Hooda, Apeksha, and Ankur Hooda. "COVID-19: An Unexpected Thrust for E-Governance Adoption – A Protection Motivation Theory-Based Research," International Journal of Electronic Government Research (IJEGR) 17, no.3: 44-70. http://doi.org/10.4018/IJEGR.2021070103

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Abstract

The onslaught of COVID-19 has impacted all the spheres of life and caused the entire world to halt. The present study has attempted to investigate whether fear aroused by COVID-19 has raised e-governance adoption in the developing countries, specifically focusing on the rural regions. The study has utilized the learning from the protection motivation theory. The results show that COVID-19 has emerged as an unexpected thrust for e-governance adoption. The severity, vulnerability, response-efficacy, and self-efficacy components of protection motivation are found to have positive relationship with the attitude to adopt e-governance. The intrinsic and extrinsic rewards associated with not following the lockdown are found to have a negative relationship with the attitude to adopt e-governance. The response cost component of protection motivation is found to have an insignificant relationship with the attitude to adopt e-governance. The attitude is found to have positive relationship with the intention to adopt e-governance services.

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