Financial Aspect and Healthcare outcomes: Lessons Learned from COVID-19

16 Pages Posted: 13 Oct 2022

See all articles by Firas AlOmari

Firas AlOmari

Putra Business School- University Putra Malaysia

Abu Bakar Abdul Hamid

University Putra Malaysia

Date Written: September 19, 2022

Abstract

The main purpose of this review paper is to clarify the relationship between care cost, service quality, patient satisfaction, patient loyalty, and medication adherence. In addition, we tried to explore the impact of financial crisis on healthcare services.

Note:
Funding Information: The authors received no financial support for this research, and publication of this article.

Conflict of Interests: No potential conflict of interest was reported by the authors.

Keywords: Financial aspect, Service quality, Patient satisfaction, Patient loyalty, medication adherence, developing countries, COVID-19

JEL Classification: G01, I11, I13, M31, G38

Suggested Citation

AlOmari, Firas and Abdul Hamid, Abu Bakar, Financial Aspect and Healthcare outcomes: Lessons Learned from COVID-19 (September 19, 2022). Available at SSRN: https://ssrn.com/abstract=4222700 or http://dx.doi.org/10.2139/ssrn.4222700

Firas AlOmari (Contact Author)

Putra Business School- University Putra Malaysia ( email )

Selangor Darul Ehsan
Serdang, 43400
Malaysia

Abu Bakar Abdul Hamid

University Putra Malaysia ( email )

Selangor Darul Ehsan
Serdang, Selangor 43400
Malaysia

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