Letters
Covid-19 communication aids
Covid-19 communication: planning ahead to help inpatients when key contacts can’t be present
BMJ 2020; 370 doi: https://doi.org/10.1136/bmj.m3671 (Published 18 September 2020) Cite this as: BMJ 2020;370:m3671
- Joanne Wilson, Macmillan consultant nurse palliative care, Royal Free Group advance care planning clinical pathway group lead,
- Jane Hawdon, medical director, consultant neonatologist,
- Sarah Lally, acute liaison nurse—learning disabilities,
- Danielle Wilde, group lead for dementia
- Royal Free London Hospitals NHS Foundation Trust, London NW3 2QG, UK
- jo.wilson8{at}nhs.net
We thank Gray and Back for their article on communication and covid-19.1 Conversations in our trust have increased and been complicated by the use of personal protective equipment. This particularly affects professionals and patients who are deaf2 but also affects those with other sensory impairments, dementia, or learning disabilities.
Visiting has been restricted in UK hospitals,3 with a move towards telephone and video consultations.4 This is complex work, especially when phoning patients or families who …
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