Led On Line
Presentazione - About us
Novita' - What's new
E-Journals
E-books
Lededizioni Home Page Ricerca - Search
Catalogo - Catalogue
Per contattarci - Contacts
Per gli Autori - For the Authors
Statistiche - Statistics
Cookie Policy
Privacy Policy

COVID-19 Crisis Management in Newspaper Articles: A Diachronic Analysis

Olga Denti

Abstract


Abstract

The present study focuses on how the COVID-19 crisis was dealt with and represented in newspaper articles in the period January 2020-February 2022. To this end, a corpus of articles was compiled from the Times using Sketch Engine (https://www.sketchengine.eu/), in order to manage and investigate the corpus quantitatively; discourse and genre analyses were applied for the qualitative approach. After providing a definition of the coronavirus timespan and the term crisis, the paper explores how the language used changed over successive periods of crisis management and communication (Coombs 2010). It also shows how the unpredictable development of the pandemic had an effect on communication flows, which in turn affected how the crisis unfolded. Different types of information were conveyed through the media that played a crucial role in selecting what to convey (and what not to convey) to the readers and how to represent it. This significantly contributed (and continues to contribute) to the development of the readers’ opinions and sentiments, fuelling their worries and feelings of uncertainty, weakness and risk (Denti 2021; Wodak 2021). Future research will focus on metadiscursive features and the changes in rhetorical persuasion (Hyland 2005), and on the politicisation of the crisis (Musolff et al. 2022; Thielemann and Weiss 2023).


Keywords


communication phases; COVID-19; crisis management; DA; language development; news discourse; perceptions

Full Text:

PDF

References


Bhatia, Vijay K. 2008. "Genre Analysis, ESP and Professional Practice". English for Specific Purposes 27 (2): 161-174.

https://doi.org/10.1016/j.esp.2007.07.005

Conrad, Peter, and Kristin K. Barker. 2010. "The Social Construction of Illness: Key Insights and Policy Implications". Journal of Health and Social Behavior 51 (1): S67-S78.

https://doi.org/10.1177/0022146510383495

Coombs, W. Timothy. 2010. "Parameters for Crisis Communication". In The Handbook of Crisis Communication, edited by W. Timothy Coombs and Sherry J. Holladay, 17-64. Hoboken (NJ): Wiley-Blackwell. doi: 10.1002/9781444314885.ch1.

https://doi.org/10.1002/9781444314885.ch1

Della Sala, Vincenzo. 2011. "Crisis, What Crisis? Narration, Crisis and Decline in the European Union". EUSA Paper 8F.

http://euce.org/eusa/2011/papers/ 8F_dellasala.pdf

Denti, Olga. 2020. "Financial Narratives: A Multimodal Analysis of Newspaper Articles". Lingue e Linguaggi 40: 291-312. doi: 10.1285/i22390359v40p291.

Denti. Olga. 2021. "Covid-19 Crisis Management in Newspaper Articles: Interdiscursivity Issues". In Intertextuality: Intermixing Genres, Languages and Texts, edited by M. Grazia Dongu, Luisanna Fodde, Fiorenzo Iuliano, and Claudia Cao, 243-262. Milano: FrancoAngeli.

Denti, Olga, and Luisanna Fodde. "The Financial Crisis Hits Hard: The Impact of Emerging Crisis on Discursive Strategies and Linguistic Devices in EU Financial Stability Reviews (2004-2010)". In Discourse and Crisis: Critical Perspectives, edited by Antoon De Rycker and Zuraidah Mohd Don, 273-297. Amsterdam - Philadelphia: John Benjamins (DAPSAC Series).

https://doi.org/10.1075/dapsac.52.09den

De Rycker, Antoon, and Zuraidah Mohd Don, eds. 2013. Discourse and Crisis: Critical Perspectives. Amsterdam - Philadelphia: John Benjamins (DAPSAC Series).

https://doi.org/10.1075/dapsac.52

De Rycker, Antoon, and Zuraidah Mohd Don. 2013. "Discourse in Crisis, Crisis in Discourse". In Discourse and Crisis: Critical Perspectives, edited by Antoon De Rycker and Zuraidah Mohd Don, 3-29. Amsterdam - Philadelphia: John Benjamins (DAPSAC Series).

https://doi.org/10.1075/dapsac.52.01der

Dutta, Abhishek. 2022. "COVID-19 Waves: Variant Dynamics and Control". Sci Rep 12: 9332.

https://doi.org/10.1038/s41598-022-13371-2

El-Shabasy, Rehan M., Mohamed A. Nayel, Mohamed M. Taher, Rehab Abdelmo­nem, Kamel R. Shoueir, and El Refaie Kenawyg. 2022. "Three Waves Changes, New Variant Strains, and Vaccination Effect against COVID-19 Pandemic". International Journal of Biological Macromolecules 204: 161-168.

https://doi.org/10.1016/j.ijbiomac.2022.01.118

Fairclough, Norman. 2012. "Critical Discourse Analysis". In The Routledge Handbook of Discourse Analysis, edited by James Paul Gee and Michael Handford, 9-20. London - New York: Routledge.

Falkheimer, Jesper, and Mats Heide. 2010. "Crisis Communication in Change: From Plans to Improvisations". In The Handbook of Crisis Communication, edited by Timothy W. Coombs and Sherry J. Holladay, 511-526. Hoboken (NJ): Wiley-Blackwell.

https://doi.org/10.1002/9781444314885.ch25

Fink, Steven. 1986. Crisis Management: Planning for the Inevitable. New York: AMACOM.

Folger, Joseph P., Marshall S. Poole, and Randall K. Stutman. 2009. Working through Conflicts: Strategies for Relationships, Groups, and Organizations. 7th ed. Boston: Pearson.

Garzone, E. Giuliana. 2021. "Re-Thinking Metaphors in Covid-19 Communication". Lingue e Linguaggi 44: 159-181. doi: 10.1285/i22390359v44p159.

Hart, Christopher, ed. 2011. Critical Discourse Studies in Context and Cognition. Amsterdam: John Benjamins.

https://doi.org/10.1075/dapsac.43

Hyland, Ken. 2005. Metadiscourse. London: Continuum.

Lean, Mei Li, Mohd Don Zuraidah, and Prasana R. Fernandez. 2013. "Polarization in the Media Representation of Terrorism Crises". In Discourse and Crisis: Critical Perspectives, edited by Antoon De Rycker and Zuraidah Mohd Don, 435-461. Amsterdam - Philadelphia: John Benjamins (DAPSAC Series).

Levenson, Eric 2020. "Officials Keep Calling the Coronavirus Pandemic a 'War'. Here's Why". CNN, April 2. [31/10/2023].

https://edition.cnn.com/2020/04/01/us/war-on-coronavirus-attack/index.html

Macmillan [31/10/2023]

https://covid19.macmillanlearning.com/

Merriam-Webster.com Dictionary [31/10/2023]

https://www.merriam-webster.com/dictionary/crisis

Mitroff, Ian. 1994. "Crisis Management and Environmentalism: A Natural Fit". California Management Review 3 (62): 101-113. doi: 10.2307/41165.

Musolff, Andreas, Ruth Breeze, Kayo Kondo, and Sara Vilar-Lluch, eds. 2022. Pandemic and Crisis Discourse: Communicating COVID-19 and Public Health Strategy. London: Bloomsbury.

https://doi.org/10.5040/9781350232730

Raboy, Marc, and Bernard Dagenais, eds. 1992. Media, Crisis and Democracy. London: Sage.

Semino, Elena. 2021. "'Not soldiers but fire-fighters' - Metaphors and Covid-19". Health Communication 36 (1): 50-58.

https://doi.org/10.1080/10410236.2020.1844989

Sketch Engine [31/10/2023]

https://www.sketchengine.eu/

Swales, John M. 2004. Research Genres: Explorations and Applications. Cambridge: Cambridge University Press.

https://doi.org/10.1017/CBO9781139524827

Thielemann, Nadine, and Daniel Weiss, eds. 2023. Remedies against the Pandemic: How Politicians Communicate Crisis Management. Amsterdam - Philadelphia: John Benjamins.

https://doi.org/10.1075/dapsac.102

Wilson, Deirdre. 2003. "Relevance Theory and Lexical Pragmatics". UCL Working Papers in Linguistics 16: 343-360.

Wodak, Ruth. 2021. "Crisis Communication and Crisis Management during COVID-19". Global Discourse 11 (3): 329-353.

https://doi.org/10.1332/204378921X16100431230102

WHO [31/10/2023]

https://www.who.int/emergencies/diseases/novel-coronavirus-2019/question-and-answers-hub/q-a-detail/coronavirus-disease-covid-19




DOI: https://doi.org/10.7358/lcm-2023-002-deno

Copyright (©) 2023 OLGA DENTI – Editorial format and Graphical layout: copyright (©) LED Edizioni Universitarie

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.


Announcements

Call for papers Vol 11 (2024) No 1 - Discourses, Methods and Practices of Diversity, Equity, Inclusion and Belonging: Towards a Global Shared Framework
Edited by Dr. Paola Catenaccio (Università degli Studi di Milano) and Dr. Fadia Nordtveit (Springfield College)

Authors have to read through the Information for Authors and the Author guidelines carefully before beginning the submission process. 
Deadline for papers submission: January 15th, 2024
Request for revision following peer review: by April 15th, 2024
Final versione due by May 15th, 2024
Publication: by June 2024

More....

Call for papers Vol 11 (2024) No 2: “The Language of War: Lexicon, Metaphor, Discourse”
Edited by Dr. Anna Anselmo (Università degli Studi di Ferrara), Prof. Kim Grego (Università degli Studi di Milano), and Prof. Andreas Musolff (University of East Anglia)

Authors have to read through the Information for Authors and the Author guidelines carefully before beginning the submission process.
Deadline for papers submission: June 10th, 2024
Request for revision following peer review: by September 10th, 2024
Final version due by October 10th, 2024
Publication: by December 2024

More... 


Lingue Culture Mediazioni - Languages Cultures Mediation
Registered by Tribunale di Milano (27/11/2013 n. 380)
Online ISSN 2421-0293 - Print ISSN 2284-1881


Dipartimento di Lingue, Letterature, Culture e Mediazioni  
Università degli Studi di Milano


Editors-in-Chief: Paola Catenaccio (Università degli Studi di Milano) - Giuliana Garzone (IULM, Milano)
Editorial Board: Marina Brambilla (Università degli Studi di Milano) - Maria Vittoria Calvi (Università degli Studi di Milano) -  Lidia Anna De Michelis (Università degli Studi di Milano) - Giovanni Garofalo (Università degli Studi di Bergamo) - Dino Gavinelli (Università degli Studi di Milano) - Antonella Ghersetti (Università di Venezia Ca’ Foscari) - Maria Grazia Guido (Università del Salento) - Elena Liverani (IULM, Milano) - Stefania Maci (Università degli Studi di Bergamo) - Andrea Maurizi (Università degli Studi di Milano Bicocca) - Chiara Molinari (Università degli Studi di Milano) - Stefano Ondelli (Università degli Studi di Trieste) - Davide Papotti (Università degli Studi di Parma) - Francesca Santulli (Università di Venezia Ca’ Foscari) - Girolamo Tessuto (Università degli Studi della Campania Luigi Vanvitelli) - Giovanni Turchetta (Università degli Studi di Milano) - Stefano Vicari (Università degli Studi di Genova)
International Scientific Committee: James Archibald (McGill University, Montreal) - Natalija G. Bragina (Institut Russkogo Jazyka im. A.S. Puškina; RSUH, Mosca) - Kristen Brustad (University of Texas at Austin) - Luciano Curreri (University of Liège) - Hugo de Burgh (University of Westminster) - Giuditta Caliendo (Université de Lille) - Giorgio Fabio Colombo (Nagoya University Graduate School of Law) - Daniel Dejica (Universitatea Politehnica Timisoara) - Anna De Fina (Georgetown University, USA) - Claudio Di Meola, (Sapienza Università di Roma) - Denis Ferraris (Sorbonne Nouvelle, Paris) - Lawrence Grossberg (University of North Carolina at Chapel Hill) - Stephen Gundle (University of Warwick) - Décio de Alencar Guzmán (Universidade Federal do Pará, Belém,  Brasile) - Matthias Heinz (Universität Salzburg) - Rosina Márquez-Reiter (The Open University) - Samir Marzouki (Université de Manouba à Tunis) - (John McLeod, University of Leeds) - Estrella Montolío Durán (Universitat de Barcelona) - M'bare N'gom (Morgan State University, Baltimore) - Christiane Nord (Magdeburg-Stendal University of Applied Sciences) - Daragh O'Connell (Cork University) - Roberto Perin (York University, Toronto) - Giovanni Rovere (Ruprecht-Karls-Universität Heidelberg) - Lara Ryazanova-Clarke (University of Edinburgh) - Françoise Sabban (École des Hautes Études en Sciences Sociales, Paris) - Kirk St.Amant (Louisiana Tech University, University of Limerick/University of Strasbourg) - Paul Sambre (Katholieke Universiteit Leuven) - Srikant Sarangi (Aalborg University) - Junji Tsuchiya (Waseda University, Tokyo) - Xu Shi (Zhejiang University)
Section editors: Maria Matilde Benzoni, Università degli Studi di Milano (Modern history) - Paola Cotta Ramusino, Università degli Studi di Milano (Russian linguistics and translation) - Mario de Benedittis, Università degli Studi di Milano (Sociology) - Kim Grego Università degli Studi di Milano (English linguistics and translation) - Giovanna Mapelli, Università degli Studi di Milano (Spanish linguistics and translation) - Bettina Mottura, University of Milan (Chinese studies) - Mauro Giacomo Novelli, Università degli Studi di Milano (Contemporary Italian literature and culture) - Letizia Osti, Università degli Studi di Milano (Arab studies) - Maria Cristina Paganoni, Università degli Studi di Milano (English linguistics and translation) - Giuseppe Sergio, Università degli Studi di Milano (Italian linguistics) - Virginia Sica, Università degli Studi di Milano (Japanese studies)


Referee List


© 2001 LED Edizioni Universitarie di Lettere Economia Diritto