Enhancing operational performance through supply chain integration: the mediating role of resilience capabilities under COVID-19 pandemic
by Mahmoud Barakat; Ahmed Hussein Ali; Tarek Madkour; Ahmed Eid
International Journal of Logistics Systems and Management (IJLSM), Vol. 47, No. 2, 2024

Abstract: Today's business environment is characterised by rapid market fluctuations because of COVID-19. Drawing on resources-based view and resilience theory, this research proposes a framework in which supply chain integration (SCI) (internal, supplier and customer integration) can be used to enhance operational performance (OP) through four resilience capabilities (flexibility, redundancy collaboration and visibility) under COVID-19. Structural equation modelling was used to investigate the relationships among the research variables using 468 questionnaires from SMEs in the Egyptian market. Results indicated that there is a lack of direct impact from SCI to OP, except for internal integration and cost performance. In addition, resilience capabilities can significantly mediate the relationship between SCI and OP. Testing the relationships among the research variables under COVID-19 conditions will help in extending the theories. In addition, this will offer in depth understanding of the interrelationships between supply chain integration, resilience and operational performance.

Online publication date: Mon, 05-Feb-2024

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Logistics Systems and Management (IJLSM):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com