Post-acute college student satisfaction with telepsychiatry during the COVID-19 pandemic

https://doi.org/10.1016/j.jpsychires.2022.03.035Get rights and content

Abstract

Objectives

Patient satisfaction with telepsychiatry during the COVID-19 pandemic has generally been positive, but few studies have compared patient experiences across settings, and no study to date has investigated the experience of college students receiving post-acute mental health treatment in an outpatient setting.

Participants

The current study surveyed college student outpatients (n = 101) to understand their experiences using telehealth during the COVID-19 pandemic.

Methods

An anonymous survey was delivered electronically and included questions regarding patients’ age, treatment length, telehealth use, and their experience and satisfaction with telepsychiatry. A mixed-methods approach was used to analyze responses between groups through Chi-Square, Kruskal-Wallis, or Mann-Whitney tests, and qualitatively to understand themes across items related to the benefits and challenges of telehealth.

Results

College students were more likely to utilize video-based telehealth and preferred video-based care. College students receiving medication management were much more likely to endorse telehealth being as helpful as in-person treatment. Several challenges associated with telehealth were raised in both groups.

Conclusions

Understanding the benefits and challenges of telepsychiatry in this high-risk college population may help enhance access to care during a critical period of development in which most psychopathology emerges.

Keywords

Telehealth
College students
Mental health
COVID-19
Digital health

Cited by (0)

The current study utilizes a subset of data that was part of a larger dataset including in a previous publication on patient experience with telepsychiatry. This research did not receive any specific grant from funding agencies in the public, commercial, or non-for-profit sectors. All authors contributed in a significant way to the manuscript and all authors have read and approved the final manuscript.

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