Perception and Attitude toward Teleconsultations among Different Healthcare Professionals in the Era of the COVID-19 Pandemic
Abstract
:1. Introduction
2. Materials and Methods
3. Results
4. Discussion
5. Conclusions
Supplementary Materials
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
References
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Variable | Categories | n | % | χ2 Cramer’s V | df | p |
---|---|---|---|---|---|---|
age | 20–30 years of age | 124 | 15.9 | 120.94 | 4 | 0 |
31–40 years of age | 242 | 31.0 | 0.197 | |||
41–50 years of age | 185 | 23.7 | ||||
51–60 years of age | 170 | 21.8 | ||||
>60 years of age | 59 | 7.6 | ||||
sex | female | 577 | 74.0 | 179.33 | 1 | 0 |
male | 203 | 26.0 | 0.480 | |||
professional role | doctor | 544 | 69.8 | 1282.02 | 4 | 0 |
nurse | 151 | 19.4 | 0.641 | |||
physiotherapist | 31 | 4.0 | ||||
paramedic | 25 | 3.2 | ||||
midwife | 28 | 3.6 |
Using Teleconsultation before a Pandemic | Fisher’s Test Cramer’s V | Preferred Way of Working during the COVID-19 Pandemic | Fisher’s Test Cramer’s V | |||||||
---|---|---|---|---|---|---|---|---|---|---|
Yes | No | Teleconsultation | Personal Visit | |||||||
n | % | n | % | p | n | % | n | % | p | |
doctor | 195 | 35.8 | 349 | 64.2 | 0 0.225 | 294 | 54.2 | 248 | 45.8 | 0 0.244 |
nurse | 20 | 13.6 | 127 | 86.4 | 78 | 54.2 | 66 | 45.8 | ||
physiotherapist | 6 | 20.0 | 24 | 80.0 | 4 | 13.3 | 26 | 86.7 | ||
paramedic | 2 | 8.0 | 23 | 92.0 | 3 | 12.0 | 22 | 88.0 | ||
midwife | 17 | 60.7 | 11 | 39.3 | 9 | 32.1 | 19 | 67.9 |
Variable | Categories | n | % |
---|---|---|---|
Advantages of teleconsultation | reducing one’s own risk of contracting the SARS-CoV-2 virus | 518 | 29.4 |
reducing the risk for patients of contracting SARS-CoV-2 virus | 500 | 28.4 | |
quick contact with the patient | 318 | 18.0 | |
possibility of providing medical advice to more patients at the same time | 312 | 17.7 | |
easy handling of administrative matters, correction of chronic treatment, consultation of results, or extension of prescriptions | 58 | 3.3 | |
the possibility of better preparation for the visit | 10 | 0.6 | |
enabling the division of patients into infectious and non-infectious | 7 | 0.4 | |
better control of chronic disease therapy | 5 | 0.3 | |
other (e.g., the convenience of patients who do not have to leave their home) | 35 | 2.0 | |
total number of responses | 1763 | 100.0 | |
Disadvantages of teleconsultation | no possibility of personal examination of the patient | 649 | 34.0 |
unreliable transmission of information | 428 | 22.4 | |
difficulties resulting from the patient’s symptoms (e.g., deterioration of hearing, psychotics disorders) | 430 | 22.5 | |
technical difficulties | 372 | 19.5 | |
long-winded conversations due to patients’ chattering or need to explain slowly various health issues | 12 | 0.6 | |
patients are unprepared for teleconsultation, problems with calling the patient | 10 | 0.5 | |
lack of non-verbal communication | 4 | 0.2 | |
bad attitude of elderly patients to teleconsultations | 2 | 0.1 | |
no disadvantages | 2 | 0.1 | |
total number of responses | 1909 | 100.0 |
Variable | Categories | No. | n | M | SD | Me | Wilcoxon Matched-Pairs Test | ||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
age | 20–30 years | (1) | 123 | 6.48 | 2.15 | 7 | p | 1 | 2 | 3 | 4 | ||
31–40 years | (2) | 238 | 6.42 | 2.22 | 7 | 2 | 1 | ||||||
41–50 years | (3) | 181 | 6.18 | 2.34 | 6 | 3 | 1 | 1 | |||||
51–60 years | (4) | 165 | 5.94 | 2.27 | 6 | 4 | 0.299 | 0.165 | 1 | ||||
>60 years of age | (5) | 58 | 5.38 | 2.54 | 5 | 5 | 0.025 | 0.019 | 0.160 | 0.536 | |||
profession | doctor | (1) | 544 | 6.79 | 1.97 | 7 | p | 1 | 2 | 3 | 4 | ||
nurse | (2) | 141 | 4.96 | 2.23 | 5 | 2 | 0 | ||||||
physiotherapist | (3) | 27 | 3.33 | 2.60 | 3 | 3 | 0 | 0.008 | |||||
paramedic | (4) | 24 | 4.17 | 2.28 | 4 | 4 | 0 | 0.444 | 0.444 | ||||
midwife | (5) | 28 | 5.32 | 2.39 | 5 | 5 | 0.008 | 0.696 | 0.026 | 0.444 | |||
medical specialization * | family medicine | (1) | 260 | 7.27 | 1.63 | 7 | p | 1 | 2 | 3 | 4 | 5 | 6 |
internal diseases | (2) | 52 | 5.69 | 2.32 | 6 | 2 | 0 | ||||||
pediatrics | (3) | 27 | 6.37 | 2.02 | 7 | 3 | 0.643 | 1 | |||||
cardiology | (4) | 23 | 5.61 | 2.21 | 5 | 4 | 0.003 | 1 | 1 | ||||
hematology | (5) | 10 | 5.20 | 2.20 | 6 | 5 | 0.059 | 1 | 1 | 1 | |||
anesthesiology | (6) | 11 | 4.91 | 2.70 | 4 | 6 | 0.074 | 1 | 1 | 1 | 1 | ||
other | (7) | 73 | 5.27 | 2.37 | 5 | 7 | 0 | 1 | 0.369 | 1 | 1 | 1 |
Variable | Categories | No. | n | M | SD | Me | Wilcoxon Matched-Pairs Test | ||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
age | 20–30 years | (1) | 123 | 6.10 | 2.15 | 6 | p | 1 | 2 | 3 | 4 | ||
31–40 years | (2) | 239 | 6.01 | 2.26 | 6 | 2 | 1 | ||||||
41–50 years | (3) | 181 | 5.84 | 2.29 | 6 | 3 | 1 | 1 | |||||
51–60 years | (4) | 165 | 5.81 | 2.16 | 6 | 4 | 1 | 1 | 1 | ||||
>60 years of age | (5) | 58 | 5.34 | 2.60 | 5 | 5 | 0.770 | 0.810 | 1 | 1 | |||
profession | doctor | (1) | 544 | 6.49 | 1.97 | 7 | p | 1 | 2 | 3 | 4 | ||
nurse | (2) | 142 | 4.59 | 2.13 | 5 | 2 | 0 | ||||||
physiotherapist | (3) | 27 | 3.22 | 2.12 | 3 | 3 | 0 | 0.018 | |||||
paramedic | (4) | 24 | 4.00 | 2.45 | 3 | 4 | 0 | 0.343 | 0.681 | ||||
midwife | (5) | 28 | 5.11 | 2.47 | 4 | 5 | 0.008 | 0.713 | 0.045 | 0.343 | |||
medical specialization * | family medicine | (1) | 260 | 6.97 | 1.67 | 7 | p | 1 | 2 | 3 | 4 | 5 | 6 |
internal diseases | (2) | 52 | 5.33 | 2.17 | 5 | 2 | 0 | ||||||
pediatrics | (3) | 27 | 5.48 | 2.05 | 5 | 3 | 0.008 | 1 | |||||
cardiology | (4) | 23 | 5.48 | 2.17 | 5 | 4 | 0.006 | 1 | 1 | ||||
hematology | (5) | 10 | 5.00 | 1.70 | 6 | 5 | 0.020 | 1 | 1 | 1 | |||
anesthesiology | (6) | 11 | 4.55 | 2.58 | 4 | 6 | 0.027 | 1 | 1 | 1 | 1 | ||
other | (7) | 74 | 4.93 | 2.35 | 5 | 7 | 0 | 1 | 1 | 1 | 1 | 1 |
Willingness to Use Teleconsultation in Everyday Work after the End of the COVID-19 Pandemic | Fisher’s TestCramer’s V | |||||||||
---|---|---|---|---|---|---|---|---|---|---|
Often | Occasionally | Never | No Opinion | |||||||
Variable | Categories | n | % | n | % | n | % | n | % | p |
age | 20–30 years | 44 | 35.8 | 63 | 51.2 | 11 | 8.9 | 5 | 4.1 | 0.020 0.093 |
31–40 years | 71 | 30.0 | 125 | 52.7 | 30 | 12.7 | 11 | 4.6 | ||
41–50 years | 38 | 21.1 | 98 | 54.4 | 34 | 18.9 | 10 | 5.6 | ||
51–60 years | 39 | 23.8 | 91 | 55.5 | 30 | 18.3 | 4 | 2.4 | ||
>60 years | 10 | 17.2 | 30 | 51.7 | 16 | 27.6 | 2 | 3.4 | ||
sex | female | 137 | 24.3 | 315 | 55.9 | 89 | 15.8 | 23 | 4.1 | 0.083 0.093 |
male | 65 | 32.8 | 92 | 46.5 | 32 | 16.2 | 9 | 4.5 | ||
profession | doctor | 189 | 34.8 | 307 | 56.5 | 37 | 6.8 | 10 | 1.8 | 0 0.312 |
nurse | 11 | 7.9 | 75 | 53.6 | 47 | 33.6 | 7 | 5.0 | ||
physiotherapist | 0 | 0.0 | 5 | 19.2 | 16 | 61.5 | 5 | 19.2 | ||
paramedic | 2 | 8.3 | 6 | 25.0 | 12 | 50.0 | 4 | 16.7 | ||
midwife | 0 | 0.0 | 13 | 46.4 | 9 | 32.1 | 6 | 21.4 |
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Grata-Borkowska, U.; Sobieski, M.; Drobnik, J.; Fabich, E.; Bujnowska-Fedak, M.M. Perception and Attitude toward Teleconsultations among Different Healthcare Professionals in the Era of the COVID-19 Pandemic. Int. J. Environ. Res. Public Health 2022, 19, 11532. https://doi.org/10.3390/ijerph191811532
Grata-Borkowska U, Sobieski M, Drobnik J, Fabich E, Bujnowska-Fedak MM. Perception and Attitude toward Teleconsultations among Different Healthcare Professionals in the Era of the COVID-19 Pandemic. International Journal of Environmental Research and Public Health. 2022; 19(18):11532. https://doi.org/10.3390/ijerph191811532
Chicago/Turabian StyleGrata-Borkowska, Urszula, Mateusz Sobieski, Jarosław Drobnik, Ewa Fabich, and Maria Magdalena Bujnowska-Fedak. 2022. "Perception and Attitude toward Teleconsultations among Different Healthcare Professionals in the Era of the COVID-19 Pandemic" International Journal of Environmental Research and Public Health 19, no. 18: 11532. https://doi.org/10.3390/ijerph191811532