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original article |
Date |
Title |
Authors All Authors |
| 1 |
[GO] |
2024―Apr―02 |
Editorial: Brief retrospective of pandemics and the hospitality, tourism and events industry: signs and strategies of resilience and rebound |
Noel Criscione-Naylor, Jessica Fiocca |
| 2 |
[GO] |
2023―Jul―14 |
A roadmap focused on customer citizenship behavior for fast-food restaurants during COVID-19 |
Yilmaz Akgunduz, Mehmet Alper Nisari, Serpil Sungur |
| 3 |
[GO] |
2023―Jul―13 |
Pandemic-oriented customer mistreatment, service sabotage and service performance: a self-presentation perspective |
Mehdi Khademi-Gerashi, Fatemeh Akhgari, Svenja Damberg, Fatemeh Moradi |
| 4 |
[GO] |
2023―May―20 |
Preparing for a future crisis: using DEA-based performance analysis to assess initial pandemic responses in the Taiwanese hotel industry |
Yu-Hsiang (John) Huang, Bradley Meyer, Daniel Connolly, Troy Strader |
| 5 |
[GO] |
2023―Feb―01 |
How do COVID-19 preventive measures build corporate reputation: focus on the hospitality industry in Tanzania |
David Amani |
| 6 |
[GO] |
2023―Jan―25 |
The impact of job insecurity on job burnout among hospitality employees during COVID-19 pandemic: the moderating role of supervisor and co-worker support |
Chin Ann Chong, Lee Peng Ng, I-Chi Chen |
| 7 |
[GO] |
2022―Aug―08 |
Outcomes of job insecurity among hotel employees during COVID-19 |
Osman M. Karatepe, Fevzi Okumus, Mehmet Bahri Saydam |
| 8 |
[GO] |
2021―Nov―08 |
Hospitality and tourism industry amid COVID-19 pandemic: voices from small Mediterranean town |
Kaveh Jafari, Ali Özduran, Mehmet Bahri Saydam |
| 9 |
[GO] |
2021―Jun―21 |
Exploring the impact of the COVID-19 pandemic on the perceptions and sentiments of tourism employees: evidence from a small island tourism economy in the Caribbean |
Ryan R. Peterson, Robin B. DiPietro |
| 10 |
[GO] |
2021―Jun―01 |
Loyalty programs: the vital safety feature for airlines to survive COVID-19 |
Manuel E. Pascual, Lisa Nicole Cain |
| 11 |
[GO] |
2021―Apr―27 |
Crisis management practices in the hospitality and gambling industry during COVID-19 |
Kasra Ghaharian, Brett Abarbanel, Marta Soligo, Bo Bernhard |
| 12 |
[GO] |
2021―Apr―27 |
Face mask effects during COVID-19: perspectives of managers, practitioners and customers in the hotel industry |
Anthony Kong, Jae-Eun Oh, Terry Lam |
| 13 |
[GO] |
2021―Apr―05 |
COVID-19 and its impact on visitation and management at US national parks |
A.J. Templeton, Kelly Goonan, Alan Fyall |
| 14 |
[GO] |
2021―Mar―31 |
Travel booking intentions and information searching during COVID-19 |
Sara MacSween, Bonnie Canziani |
| 15 |
[GO] |
2021―Mar―30 |
Consumers' perceptions of risks associated with the use of Airbnb before and during the COVID-19 pandemic |
Seung Hyun Lee, Cynthia Deale |
| 16 |
[GO] |
2021―Feb―18 |
Pivot! How the restaurant industry adapted during COVID-19 restrictions |
Cortney L. Norris, Scott Taylor Jr, D. Christopher Taylor |
| 17 |
[GO] |
2021―Feb―14 |
Restaurant proactive philanthropic activities and customer loyalty: a scenario-based study during the COVID-19 pandemic period |
Li Ding, Caifen Jiang |
| 18 |
[GO] |
2021―Feb―07 |
A comparative evaluation between the impact of previous outbreaks and COVID-19 on the tourism industry |
Gulcin Ozbay, Mehmet Sariisik, Veli Ceylan, Muzaffer Çakmak |
| 19 |
[GO] |
2020―Dec―04 |
The increased importance of competitor benchmarking as a strategic management tool during COVID-19 recovery |
Vincent P. Magnini, John C. Crotts, Esra Calvert |
