| |
original article |
Journal |
Date |
Title |
Authors All Authors |
| 1 |
[GO] |
Social Business |
2024―Sep―04 |
Examining the Impact of Mobile Service Quality Dimensions on Customer Satisfaction, Trust, and Loyalty in the Telecommunications Sector in Egypt During the Lockdown Period of the COVID-19 Pandemic |
Eman Mohamed Abd-El-Salam, Shaymaa Farid Fawzy, Ahmad Yahya Shaheen |
| 2 |
[GO] |
Journal of Customer Behaviour |
2022―Jul―30 |
Acceptance of COVID-19 Tracking Apps |
Lixuan Zhang, Clinton Amos |
| 3 |
[GO] |
Journal of Customer Behaviour |
2021―Nov―16 |
“I got this!” A comprehensive framework for customer behaviour during a pandemic crisis |
Melika Kordrostami, Elika Kordrostami |
| 4 |
[GO] |
Journal of Customer Behaviour |
2020―Sep―18 |
Changes in consumer decision-making resulting from the COVID-19 pandemic |
Andrew Mason, John Narcum, Kevin Mason |
